Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

‍These Terms and Conditions (hereinafter referred to as the “Terms”) aim to stipulate the rights, obligations, responsibilities, and other necessary matters between Cross Inc. (hereinafter referred to as the “Company”) and users of the service (hereinafter referred to as “Members”) in relation to the use of the cloud-based online goal management service (hereinafter referred to as the “Service”) provided by the Company.

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Article 2 (Definitions of Terms)

“Service” refers to the goal management, schedule management, and other services provided by Cross, a cloud-based software. The Service may be provided individually or in combination with multiple services, and the specific details of each service shall be in accordance with the guidelines posted on the Company’s website.
“Member” refers to an individual or company that has approved these Terms and entered into a service use agreement with the Company through the prescribed registration process.
“Customer” refers to an individual or corporation that has entered into a use agreement with the Company in accordance with these Terms and uses the Service.
“User”: Refers to a person who has been granted permission to use the Service under the Customer’s management. Depending on the permissions granted by the Customer, users are classified as Admin or Viewer.
“Owner”: Refers to a person who has been granted authority by the Customer to assign and manage accounts to general service users in relation to the use of the Service.
“Admin”: Refers to a person who has been granted authority by the Customer to assign and manage accounts to general service users in relation to the use of the Service.
“Viewer”: Refers to a user who is not an administrator and has been granted permission to use the Service by the Customer or administrator.
“Member”: Refers to information about members imported from Jira for the purpose of using the Service, which is unrelated to the granting of service usage permissions.
“ID”: Refers to a combination of a specific string used to identify the Customer or member when using the Service and the domain set by the Customer or member.
“Data”: Refers to all information input, generated, or modified by the Customer or members during the use of the Service, as well as information processed or handled from such data.
“Payment”: Refers to the Customer paying the service usage fee to the Company.
“Payment Information”: Refers to the Customer’s information necessary for payment of usage fees, including payment methods, credit card numbers, and owner names.
“Use Agreement”: Refers to the contract entered into between the Company and the Customer in accordance with these Terms for the use of the Service.

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Article 3 (Posting of Terms, etc.)

‍① The Company shall post these Terms, notices, guidelines, etc., on the Company’s website (https://cros.team, hereinafter referred to as the “Website”) in a manner easily accessible to Customers.

② The content of these Terms shall be posted on the Service screen or notified by other methods, and shall take effect for all users who have agreed to these Terms.

③ Customers may use the Service only after agreeing to these Terms and must comply with these Terms during the use of the Service.

④ These Terms shall be effective from the date of conclusion of the Use Agreement until the date of termination of the Use Agreement. However, provisions that, by their nature, need to remain in effect after termination of the Use Agreement shall remain valid until the purpose of such provisions is achieved. Additionally, if there is a creditor-debtor relationship between the Company and the Customer, these Terms shall remain valid until such creditor-debtor relationship is fully extinguished.

⑤ The Company may establish policies, notices, etc. (hereinafter collectively referred to as “Individual Policies”) in addition to these Terms, and in case of conflict between Individual Policies and these Terms, the Individual Policies shall prevail.

⑥ The Company may enter into separate contracts with Customers regarding the use of the Service (hereinafter referred to as “Individual Contracts”). In case of conflict between the content of an Individual Contract and these Terms, the Individual Contract shall prevail.

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Article 4 (Amendment of Terms)

‍① The Company may amend these Terms to the extent that it does not violate relevant laws such as the 「Act on the Regulation of Terms and Conditions」 and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」.

② When amending these Terms, the Company shall specify the amended Terms, reasons for amendment, and the application date of the amended Terms and post them on the Website or related screens from 7 days before the application date until the day before the application date. However, in the case of amendments unfavorable to the Customer, the Company shall post them 30 days before the application date and separately notify the Customer individually via the email registered by the Customer or through the Service.

③ From the time of posting or notification of the amended Terms as per the preceding paragraph until the application date of the amended Terms, the Customer may choose not to agree to the amended Terms. However, if the Customer does not explicitly express rejection by the application date of the amended Terms or continues to use the Service after the application date, the Customer shall be deemed to have agreed to the amended Terms.

④ The Company may apply the existing Terms to Customers who do not agree to the application of the amended Terms. However, if applying the existing Terms is unreasonable or hinders the smooth use of the Service by other Customers, the Company may terminate the Use Agreement.

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Chapter 2 Conclusion of Use Agreement

Article 5 (Application for Use)

‍① A person wishing to use the Service (hereinafter referred to as the “Applicant”) may apply for conclusion of a Use Agreement corresponding to any of the following:

“Monthly Use Agreement”: Using the Service on a monthly basis without a fixed term.
“Annual Use Agreement”: Using the Service on an annual basis with a condition of discount on usage fees.

② The Applicant shall enter the information necessary for providing the Service (information of the Applicant, payment information, etc., hereinafter referred to as “Essential Information”) on the Website and apply for use of the Service by expressing agreement to the content of these Terms. The Use Agreement is established when the Company accepts the Applicant’s application.

③ The Applicant must enter Essential Information truthfully and must not use another person’s name or payment information or enter false information.

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Article 6 (Acceptance of Application for Use)

‍① In principle, the Company accepts the Applicant’s application for use. However, the Company may not accept applications that fall under any of the following, and may terminate the Use Agreement even after acceptance if such facts are confirmed:

Applications made in violation of Article 5, Paragraph 3.
Cases where the Applicant has previously violated these Terms or contracts entered into with the Company.
Cases where the Applicant is under 14 years of age (except where consent from a legal representative is obtained).
Cases where it is expected that the Applicant will hinder the normal provision of the Service or interfere with the use by other Customers.
Applications made for the purpose of committing illegal acts prohibited by the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, 「Copyright Act」, 「Personal Information Protection Act」, and other related laws.
Other reasons equivalent to those in items 1 through 5 or cases where the Company deems acceptance of the application inappropriate.

② The Company may withhold acceptance of the application until the relevant reason is resolved in cases falling under any of the following:

Lack of capacity in the Company’s facilities or technical obstacles.
Obstacles in the Service or payment methods.
Other reasons making acceptance of the application difficult.

③ The Company may request additional verification procedures to confirm the identity of the Applicant or the authenticity of the information provided by the Customer. In such cases, the Applicant must complete the procedures requested by the Company.

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Chapter 3 Obligations of Contracting Parties

Article 7 (Company’s Obligations)

‍① The Company complies with these Terms and related laws. The Company also establishes a security system to ensure safe use of the Service by Customers and posts detailed standards (Privacy Policy) regarding the same.

② The Company endeavors to provide stable Service 24 hours a day, year-round. However, the Company may temporarily suspend Service provision due to reasons under the following items and shall not be liable for any damages to the Customer arising therefrom:

System inspections, upgrades, regular maintenance.
Temporary suspension of Service for resolving urgent technical issues.
Disruptions by telecommunications carriers, hacking, or other force majeure situations.

③ The Company may temporarily or permanently suspend the Service in cases of significant reasons for Service operation, such as network failures, natural disasters, or national emergencies, and shall not be liable for any damages to the Customer arising therefrom.

④ In case of suspension of Service provision, the Company shall notify the Customer of the reason and schedule for suspension in advance to the extent possible, and may provide post-notification in urgent or unavoidable cases.

⑤ The Company endeavors to handle Customers’ opinions and complaints related to Service use within a reasonable period. However, processing may be delayed in the following cases:

Cases requiring considerable time to verify the facts of the received complaint.
Complex complaints requiring technical review.
Cases requiring sequential processing due to multiple complaints.

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Article 8 (Customer’s Obligations)

‍① Customers must comply with these Terms, Individual Policies, the Copyright Act, and other related laws during the use of the Service. Customers must not engage in acts that interfere with the Company’s operations or other Customers’ use of the Service.

② Customers must pay the usage fees on the day the monthly Service use begins or on the day agreed with the Company (hereinafter collectively referred to as the “Payment Date”).

③ Customers are responsible for safely managing access information such as IDs and passwords for the Service. The Company shall not be liable for damages arising from leakage of access information due to the Customer’s negligence.

④ In case of changes to Essential Information, including payment information, Customers must immediately update it on the Website or notify the Company of the changes. The Company shall not be liable for damages arising from the Customer’s violation of this provision.

⑤ Customers must guarantee that they have obtained consent from members regarding the following items. The Company shall not be liable for any issues arising from failure to obtain consent from members, and Customers must compensate the Company for all damages incurred thereby:

Application of these Terms, Individual Policies, and Privacy Policy to members (where the Customer’s status and obligations under these Terms, Individual Policies, and Privacy Policy can be applied to members, they shall be applied to members as is).
Provision of members’ data to the Company.
Access, viewing, use, processing, etc., of personal information and data provided by members by the Customer and administrators, and all acts necessary for the Customer to use the Service.

⑥ If damages occur to the Company due to the Customer’s violation of these Terms, Individual Policies, related laws, or disputes arising from relationships with members, the Customer must compensate for such damages. Additionally, if members or third parties file lawsuits against the Company, the Customer must indemnify and defend the Company at their own responsibility and expense.

⑦ Customers must diligently perform system operations and security updates to ensure safe use of the Service. The Company shall not be liable for damages arising from the Customer’s neglect of this obligation.

⑧ Customers must guarantee the accuracy, truthfulness, and completeness of materials, information, and data provided to the Company. The Company shall not be liable for damages arising from the Customer providing or registering false or inaccurate materials, etc.

⑨ Customers must not engage in the following acts during the use of the Service:

Providing or registering Essential Information, materials, information, or data that differ from facts.
Infringing intellectual property rights, such as unauthorized collection, modification, or use without consent of the Company’s or third parties’ copyrighted works (text, images, videos, programs, codes, data, etc.).
Acts that damage the reputation of the Company or third parties or interfere with their operations.
Acts that interfere with other Customers’ use of the Service, such as posting obscene, hateful, or shameful content.
Using robots (bots), crawlers, spiders, scrapers, macro programs, or other automated means or manual processes without the Company’s consent to access the Company’s web/app/server or to monitor, copy, collect, verify, organize, or use content (collectively referring to symbols, characters, shapes, colors, voices, sounds, images, videos, etc., and their combinations) and information included in the Company’s Service for extracting information, etc.
Bypassing or infringing protective measures of the Company’s Website or servers storing databases.
Sending emails, messages, faxes, etc., to the Company or other Customers for purposes such as spam, phishing, or advertising, or posting such content on the Service.
Interfering with the stable operation of the Service or refusing the Company’s legitimate requests.
Other acts that the Company deems to hinder the provision of the Service.

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Chapter 4 Provision and Use of Service

Article 9 (Provision of Service, etc.)

‍① The Company provides the Service to Customers in accordance with these Terms, Individual Policies, Use Agreements, and guidelines for each service posted on the Website.

② The Company grants accounts necessary for Customers to use the Service, and Customers may grant and manage accounts to administrators and general members using these accounts.

③ The Service commencement date shall be based on the time when the Company grants the account necessary for Service use to the Customer and may be changed by agreement between the parties.

④ Customers or administrators may individually grant accounts and Service usage permissions to members, and if a specific member does not use an account, the account may be reassigned to another member.

⑤ Customers must inform the Company of the administrator’s name and contact information for the smooth use of the Service.

⑥ The Company may change the Service, usage methods, pricing policies, etc., due to policy, operational, or technical needs. In such cases, the Company shall notify Customers in advance of the changes and the timing of changes. However, post-notification may be provided in cases where prior notification is impossible due to urgent or significant reasons.

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Article 10 (Collection of Transaction Information, etc.)

‍① The Company may collect and use Customers’ transaction information to provide expense management services. In this process, the Company may perform scraping directly or entrust it to a third party.

② The Company collects Customers’ authentication information necessary for scraping and stores it in an industry-standard or equivalent encrypted manner. When entrusting scraping to a third party, the Company may entrust Customers’ authentication information to the third party.

③ Customers agree to the Company collecting, storing, and using transaction information, authentication information, etc., to receive expense management services. Customers must enter accurate authentication information on the page designated by the Company and immediately update it if the entered authentication information changes. The Company shall not be liable for restrictions on the Service or damages to Customers arising from entering inaccurate authentication information or delaying updates to authentication information. However, the Company endeavors to maintain the accuracy of authentication information within a reasonable scope, such as periodically verifying the accuracy of authentication information.

④ The Company does not use Customers’ transaction information and authentication information for purposes other than legal requirements or providing expense management services.

⑤ The Company does not guarantee the accuracy, truthfulness, completeness, or currency of transaction information acquired through scraping or directly provided by Customers. Customers must be aware of this and use the expense management service, and the Company shall not be liable for damages to Customers arising from inaccurate or incomplete transaction information.

⑥ As the manager of authentication information, Customers are obligated to take sufficient security measures to prevent theft, forgery, or alteration of authentication information. The Company shall not be liable for damages to Customers arising from theft, forgery, or alteration of authentication information due to the Customer’s fault or from inaccuracy or changes in authentication information.

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Article 11 (Restrictions on Service Use, etc.)

‍① The Company may restrict Customers’ use of the Service without prior notice in cases falling under any of the following:

Overdue payment of usage fees by the Customer.
Arbitrary provision of the Service to a third party by the Customer or member.
Acts by the Customer or member that violate or are likely to violate the provisions of this Agreement, such as serious disruptions to system operation or network security, electronic intrusions, data damage, server shutdowns, illegal use of data, scraping of Service or Service information, disassembling, and decompiling.
Cases where the Customer causes disruptions to the Company’s business.

② The Company may suspend Service provision in cases falling under any of the following and shall notify Customers in advance of the reason and period for suspension. However, in cases where prior notification is impossible due to urgent reasons, the Company shall notify Customers of the reason and expected suspension period without delay after suspending the Service:

Cases where Service provision is unavoidably impossible due to system improvements for Service enhancement, expansion/repair/inspection of facilities, regular inspections, facility management and operation, etc.
Cases necessary to respond to unexpected Service instability, such as hacking or other electronic intrusion incidents or communication accidents.
Cases where normal Service provision is impossible due to natural disasters, power outages, Service facility failures, etc.
Cases where urgent security measures are needed by the Company or there are requirements from laws or administrative agencies.
Other cases where urgent Service provision is needed.

③ The Company may suspend or terminate the Service after prior notification to the Customer in cases where it is unable to provide the Service due to management reasons (business changes, mergers, etc.) or failures in essential equipment for Service provision.

④ The Company shall not be liable for damages to Customers arising from Paragraphs 1 through 3.

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Chapter 5 Service Usage Fees

Article 12 (Usage Fees)

‍① Usage fees are calculated on a monthly basis from the Service commencement date in proportion to the number of members registered in the Service. The Company may adjust usage fees and discount rates within a reasonable scope in accordance with the pricing policy posted on the Website.

② Customers must pay usage fees to the Company on a monthly basis. Customers who select an Annual Use Agreement may pay the annual usage fees in advance.

③ Customers must pay usage fees plus value-added tax and other related taxes.

④ When the Company changes the Service pricing policy, usage fee calculation method, etc., it must notify Customers of the changes 30 days before the application date. If the Customer does not agree to the changes, they may raise an objection from the date of receiving the notification until the application date, and failure to raise an objection shall be deemed agreement to the changes.

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Article 13 (Payment of Usage Fees)

‍① Customers must register valid and lawful payment information on the Website for payment of usage fees, and fees shall be paid using the registered payment method.

② The Company may verify whether the Customer’s payment method is lawful and may suspend Service provision until verification is complete. Additionally, the Customer shall bear responsibility for damages to the Company or third parties arising from arbitrary use of another person’s payment method.

③ Customers are responsible for maintaining the accuracy and validity of payment information. The Customer shall bear responsibility for failures in payment.

④ The Company may provide a payment system from a proxy company for Customers’ usage fee payments. The Company shall not be liable for damages to Customers arising from system failures of the proxy company or other reasons not attributable to the Company.

⑤ If a Customer illegally evades usage fees, the Customer must pay an amount equivalent to 10 times the evaded amount as a penalty to the Company.

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Article 14 (Objection to Usage Fees)

‍① If a Customer has an objection to usage fees, they may file an objection within 3 months from the payment date. However, in cases of overpayment due to the Company’s fault, the Customer may file an objection to usage fees regardless of the period.

② The Company shall verify the validity of the objection filed under Paragraph 1 within 10 business days from the date of receipt and notify the Customer of the results. However, if the Company cannot verify the validity within 10 business days, it shall notify the Customer of the reason and expected processing period.

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Article 15 (Settlement and Refund of Usage Fees)

‍① In cases of overpayment or underpayment of usage fees by the Customer, the Company shall refund or settle it in the next month’s usage fees.

② If a Customer is in arrears with usage fees, they must pay delay interest at an annual rate of 4.6% from the date of arrears until the date of full payment to the Company. Delay interest shall be claimed together with the usage fee claim.

③ In cases where a Customer cancels payment after credit card payment, matters regarding the refund amount, method, date, etc., shall follow the policy of the relevant credit card company, and the Company shall bear no responsibility for refunds of usage fees beyond taking necessary measures for payment cancellation.

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Chapter 6 Service Use Period and Termination

Article 16 (Service Use Period and Automatic Renewal)

‍① The Service use period shall follow the Use Agreement or Individual Contract.

② Customers cannot arbitrarily suspend the Service or shorten the use period during the use period. If a Customer arbitrarily terminates the Use Agreement, a penalty may be incurred.

③ The Use Agreement shall be automatically renewed as follows:

Monthly Use Agreement: Automatically renewed on a monthly basis under the same conditions unless the Customer notifies refusal of renewal 7 days before the expiration of the use period.
Annual Use Agreement: Automatically renewed on an annual basis under the same conditions unless the Customer notifies refusal of renewal 30 days before the expiration of the use period.

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Article 17 (Termination of Use Agreement, etc.)

‍① Customers may apply for termination of the Use Agreement using the Website or by directly notifying the Company. The Use Agreement terminates on the date the Customer applies for termination. However, termination of the Use Agreement may be restricted if there are restrictions under these Terms or Individual Contracts or if separate creditor-debtor relationships exist.

② The Company may immediately terminate the Use Agreement by notifying the Customer of the reason for termination in cases falling under any of the following. However, in cases where termination of the Use Agreement is urgently needed, the Company may notify the reason after termination:

Cases where a Customer who violated obligations under these Terms, Use Agreement, or Individual Contract does not resolve the violation within the period guided by the Company.
Cases where the Customer uses the Service for purposes other than the Company’s Service provision purposes or arbitrarily transfers the Service or Use Agreement to a third party.
Cases where a Customer who has not paid usage fees does not pay despite being claimed payment within 7 days by the Company.
Cases where the Customer engages in acts prohibited under Article 8, Paragraph 9.

③ If a Customer arbitrarily terminates this Agreement, they must pay the total amount of all discount benefits received from the contract conclusion date to the termination date (including annual contract discounts, promotion discounts, event discounts, etc., regardless of name or form) as a penalty.

④ Even if a Customer unilaterally withdraws an account or deletes payment information, the obligation to pay usage fees does not extinguish.

⑤ Upon termination of the Use Agreement, the Company may immediately suspend Service provision and delete the Customer’s data. The Company shall not be liable for losses to the Customer arising therefrom.

⑥ Customers may apply for withdrawal of subscription only if they have not used the Service within 7 days from the date of paying usage fees. However, withdrawal of subscription may not be possible if the Service has been used within 7 days from the payment date or if withdrawal is restricted due to Service characteristics such as data linkage.

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Chapter 7 Protection of Customer Data

Article 18 (Protection and Management of Customer and Member Information)

‍① The Company protects personal information and data of Customers and members in accordance with related laws such as the 「Personal Information Protection Act」 and 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 and the Company’s Privacy Policy. However, the Company’s Privacy Policy does not apply to linked sites other than the Company’s Website.

② The Company collects the minimum personal information necessary for fulfilling the Use Agreement through lawful and fair means.

③ When collecting personal information, the Company notifies the scope and purpose of collection in advance in accordance with related laws and the Privacy Policy.

④ The Company establishes necessary procedures on the Website to allow withdrawal of consent regarding the collection, use, or provision of personal information collected by the Company.

⑤ The Company does not disclose personal information of Customers and members to third parties without the consent of the data subject in relation to Service provision. However, this does not apply in cases under related laws and lawful procedures.

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Article 19 (Ownership and Responsibility for Customer Data)

‍① Ownership of data owned or managed by the Customer through input, transmission, generation, modification, deletion, processing, and equivalent acts for using the Service belongs to the Customer. However, the Company may aggregate and process data that does not include personal information and anonymized data to utilize for Service improvement, new service development, statistical analysis, marketing, advertising, and other business activities of the Company.

② Unless due to the Company’s intent or gross negligence, responsibility for issues arising from the Customer’s data management, disputes with members or third parties, and compensation for damages lies with the Customer.

③ Customers are responsible for regularly backing up data during Service use, and the Company bears no responsibility for data backup, recovery, or loss. Even if the Company backs up data, it is merely an additional service and does not guarantee complete preservation of data.

④ If the Company no longer provides the Service to the Customer due to termination or cancellation of the Use Agreement, etc., the Company shall immediately delete the data for information protection, etc. However, some information may be stored and managed for management of related laws and Use Agreements, handling of Customer complaints or disputes, promotions, etc.

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Article 20 (Intellectual Property Rights)

‍① Intellectual property rights to content created by the Company, including the Service, belong to the Company. Intellectual property rights to content created by the Customer during the use of the Service belong to the Customer.

② Customers must not engage in the following acts during the use of the Service:

Unauthorized duplication of the Service and content.
Providing or selling the Service and content to third parties.
Commercially using the Service, such as selling information obtained through the use of the Service or providing the Service to third parties.
Other acts infringing the Company’s intellectual property rights.

③ If a Customer violates Paragraph 2, they must compensate for all direct and indirect damages incurred by the Company. Additionally, the Company shall not be liable for legal or factual consequences arising from the Customer’s violating acts.

④ Customers must not create or directly sell software/solutions similar to the Service provided by the Company before or after using the Service, or indirectly engage in such acts through third parties.

⑤ If a claim is raised that content provided by the Customer infringes third-party rights, the Company may delete the relevant content or block access in accordance with related procedures.

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Chapter 8 Compensation for Damages, Exemption, etc.

Article 21 (Compensation for Damages)

‍① If a Customer is unable to perform any of the following acts (hereinafter referred to as “Failure”) for more than 4 consecutive hours in a day due to the Company’s significant fault without prior notice, the Company may provide free use period equivalent to the number of days the Service was unavailable:

Unable to access the Service or log in.
Unable to post or upload data to the Service.
Unable to view data stored in the Service.

② The scope of the Company’s compensation for damages related to the Service is limited to the Customer’s direct damages, and the compensation amount shall not exceed the total payment fees for the 10 months immediately preceding the occurrence of damages.

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Article 22 (Company’s Exemption)

‍① The Company provides the Service as-is and does not guarantee the completeness, integrity, or suitability for a specific purpose of the Service. The Company shall not be liable for unrealized or lost expected profits from the Customer’s use of the Service.

② Unless due to intent or gross negligence, the Company bears no liability for damages defined in the following items:

Damages arising from inability to provide the Service due to natural disasters or equivalent force majeure.
Damages arising from external networks and equipment outside the Company’s control, such as Customer’s network settings, system failures, or telecommunications carrier issues.
Damages from use of services not paid for, such as test or pilot operation services.
Damages from disputes between Customers, members, and third parties.
Damages from the Company restricting or suspending the Service due to the Customer’s violation of these Terms, Use Agreement, etc.
Damages from third parties interfering with access and transmission to the Service or suspending the Service.
Damages from third parties transmitting or distributing malicious programs.
Damages arising from unauthorized access and use of Customer and member accounts or Company servers by third parties.
Indirect damages such as business losses or lost opportunities due to defects in the Service.
Damages from Customers directly adding, deleting, or modifying data such as personal information of users or members.
Cases of network hacking difficult to defend against with current security technology levels.
Cases where Service suspension is announced in advance for system improvements, equipment expansion, etc., for efficient Service provision.
Cases where data is leaked or Service use is disrupted due to the Customer’s fault.
Cases where the Service is provided inaccurately due to inaccuracy of information or data provided/registered by the Customer.
Issues arising from integration with third-party solutions or software.
Other damages arising from reasons without the Company’s intent or gross negligence.

③ The Company provides the Service relying on the accuracy, truthfulness, and completeness of information and data provided by the Customer. Customers must guarantee the accuracy, truthfulness, and completeness of the information and data provided, and the Company shall not be liable for damages to Customers arising from defects therein.

④ The Company bears no liability for indirect damages, special damages, or loss of expected profits arising during the Customer’s use of the Service.

⑤ The Company bears no liability for claims or demands of third-party intellectual property rights infringement that may arise during the Service provision process.

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Article 23 (Notification to Customers)

‍① Unless otherwise specified in these Terms, the Company notifies Customers of necessary matters using the phone number, email, etc., registered by the Customer. If the Customer registers inaccurate contact information on the Website or fails to update changed information, notification to the registered contact shall be deemed appropriate notification to the Customer.

② The Company may substitute the notification under Paragraph 1 by posting the notification on the Company’s Website for 7 days or more.

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Article 24 (Restrictions on Transfer, etc.)

‍The Company and Customers may not transfer or provide as collateral all or part of the rights and obligations under these Terms, Use Agreement, Individual Policies, etc., to a third party without the prior consent of the other party.

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Article 25 (Attribution of Rights)

‍① Copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights related to the Service belong to the Company and are not limited to Korea.

② The Company grants Customers only the right to use the Service in accordance with the content predetermined and announced or notified by the Company, including these Terms, Individual Policies, and Use Agreements.

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Article 26 (Governing Law and Jurisdiction)

‍① The laws of the Republic of Korea shall apply to the establishment, effect, interpretation, and performance of these Terms, Individual Policies, and Use Agreements.

② In cases of disputes arising between the Company and Customers leading to litigation, lawsuits may be filed in the competent court under the Civil Procedure Act of the Republic of Korea.

③ Even if one party is a foreign business entity, Korean courts shall have international jurisdiction.

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Addendum

‍These Terms shall apply from November 1, 2025.